Everything you ever wanted to know about rates, directions and more!
We're open daily from 9:00am to 11:00pm (last arrival at 10:30pm).
Best times to visit
To avoid the crowds, come before 11:00am or after 6:00pm. You can find specific times for a sunset visit at www.sunrisesunset.com (but any time at night is good for those starry skylines).
Group rates - For 20 or more people.*
Adults (12-64) ....................$15
Youth (3-11) ....................$9.50
Children (under 3) ............FREE
*The free admissions are based on the total number of people visiting (including teachers, parents and other chaperones).
Includes city and county amusement tax.
All payments (VISA, MC, Discover, AMEX and school checks) are due ON ARRIVAL ONLY. For information call 1.877.875.6940 or 1.312.654.5019.
From the Kennedy Expressway
Exit at Ohio Street (both Ohio exits are eastbound only) and go east to Michigan Avenue. At Michigan, take a left (north), then carry on to Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
Traveling south on Lake Shore Drive
Exit at Michigan Avenue. Carry on south on Michigan to Delaware Street, turn left (one-way heading east) and unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
Traveling north on Lake Shore Drive
Exit at Monroe Street and go west to Michigan Avenue. At Michigan, turn right (north). Carry on north until Delaware Street then turn right (one-way heading east). Unload at the first building entrance. The escalator in the Delaware lobby will bring you straight to our entrance.
For information en route, weekdays 9:00am-5:00pm, please call 1.312.751.3681. All other times, please call 1.312.654.2892.
The most convenient parking in the area is located at John Hancock Center with entrances off Chestnut (westbound) and Delaware (eastbound). We've got 750 parking spaces and they are all under cover.
The parking lot located at 631 W. Kinzie St. (at Des Plaines Street) is no longer available. Please use the McCormick Place Marshalling Yard on 31st and Lake Shore Drive ($22/day with in/out privileges). New day parking is available at Elston Avenue from Potomac to Le Moyne, and, East side of Canal St, south of Roosevelt St. For more information please visit the Motorcoach Map site.
Please note: while motorcoaches may only drop off on Deleware, walking groups may enter from our Michigan Avenue entrance in the Garden Plaza.
Please respect our neighbors. Coaches are not to park and/or unload in front of the 175 E. Delaware condo entrances.
Pick up and drop off points
The map here indicates where you can load and unload passengers. Keep in mind that these are not the same as the coach parking spots.
CTA (Chicago Transit Authority) buses run along Michigan Avenue 24 hours a day, and stop within steps of John Hancock Center. So why no take the green option? Go to www.transitchicago.com for more information.
Disabled & parent-friendly access
Access is available from our parking garage, Delaware and/or Chestnut entrances. Although all entrances are disabled and stroller friendly, it's better to access the building from the Delaware entrance to ensure direct access to the concourse level via elevator. Disabled and parent friendly bathrooms are located on both the lower concourse level of John Hancock Center and John Hancock Observatory on level 94.